Tuition Dispute

If you have withdrawn from CU after the withdrawal deadline, you are charged up to 100% of tuition and fees, depending on the date of your withdrawal.  Learn more about withdrawing on the Office of the Registrar website.  To dispute tuition and mandatory fee charges once you’ve withdrawn, you must make a formal appeal to the Tuition Dispute Committee. Disputes are only considered under extenuating circumstances such as family emergency, unanticipated medical reasons or unexpected financial crisis. Official documentation (see below) must be provided to substantiate the circumstances.

If you disagree with tuition and fee charges and fail to avail yourself of the dispute process by the end of the semester (last day of finals), you waive your right to appeal. Late requests will be considered only if you can provide documentation that circumstances beyond your control prevented you from submitting your appeal on time. The dispute committee reserves the right to deny your request.

Dispute Process

  1. You must drop your class or formally withdraw from the university before submitting a tuition dispute form.
  2. The committee must receive the form, the required documentation and a personal statement, by the end of the semester (last day of finals) in which the charges were incurred or you waive your right to appeal. Send the form and all documentation to Regent Administrative Center, Room 150, 43 UCB, Boulder CO 80309-0043.
  3. The process takes about 3 weeks, longer if documentation is missing.
  4. The committee may request more documentation.
  5. You will be notified by e-mail or mail when a decision is made.
  6. If your request is approved, your tuition and fee account will be automatically adjusted.

Circumstances under which you can dispute

Circumstance Required Documentation
University error Dated letter on university letterhead from appropriate university official/department citing university error.
Recent medical condition
(unanticipated medical condition that occurred during or immediately before the eligible semester)
Dated letter on letterhead from the attending physician from your withdrawal term containing the nature of your illness/injury, dates, severity, and your inability to attend school due to the condition.
Immediate family emergency
(i.e. death or illness)
Death certificate or obituary notice. Dated letter on letterhead from the attending physician containing the dates of occurrence, nature and severity of your relative’s illness/injury.
Recent unanticipated financial problems (unanticipated financial circumstance that occurred during or immediately before the eligible semester) Receipts of unexpected financial obligation, or proof of change of income status for you or the payer of your tuition bill.  General lack of planning to pay for college does not constitute a recent unanticipated financial problem.  If you did not receive financial aid because you applied late or after the priority deadline, please provide documentation of the unexpected financial problem that resulted in missing the deadline.
Verification of non-attendance (non-attendance does not qualify for refund of confirmation deposit) Dated letters on university letterhead from the individual professors stating that you never attended any classes along with explanation of the extenuating circumstances which caused you to miss the drop deadline.
If you transferred to another school Official enrollment verification on letterhead with university seal from another university containing dates and term attended.

Student Health Insurance

If your request is approved, the health insurance fee may be refunded. This will result in no health insurance coverage for the entire semester. Contact the Student Health Insurance Office at Wardenburg Health Center, 303-492-5107, if you wish to remain insured or have questions.

Financial Aid

If you received financial aid during the eligible semester, contact the Office of Financial Aid, 303-492-5091, to determine how withdrawing and disputing your account will affect your financial aid status.

Other Information

  • All information submitted is confidential.
  • Refunds of surcharges for up to 3 credit hours for additional tuition assessed over 18 hours will be approved one time only.
  • Course fees will not be refunded for classes dropped after the drop/add period even if your request is approved.
  • Submitting a tuition dispute form with documentation does not guarantee a full nor a partial refund.
  • Submitting a request for a tuition dispute form does not exempt you from late and finance charges or financial holds. We recommend you pay your bill in full by the published deadlines.