PLUS Refunds

If I haven’t received my PLUS Loan refund and I recently moved, where can I update my address?

You should update your address by downloading the Parent PLUS – Change Refund Options form from the website of the Office of Financial Aid and submit the completed form per the instructions.  If you believe your refund has been lost in the mail, please contact the Bursar’s Office at 303-492-5381 to begin the re-issue process.

How do I get my PLUS Loan refund released to my student?

To change your refund option, download the Parent PLUS – Change Refund Options form from the website of the Office of Financial Aid and submit the completed form per the instructions on the form.

How long does it take to receive my refund if I don’t want it released to my student?

If excess funds are to be released to the parent and not the student, the credit balance should be refunded to you by check within 10 business days.

How do I request an increase in my PLUS Loan amount?

To inquire about a PLUS Loan increase, contact the Office of Financial Aid at 303-492-5091 or finaid@colorado.edu.

I want to cancel my PLUS Loan. Who do I contact?

To cancel your PLUS Loan, you must contact the Office of Financial Aid at 303-492-5091, finaid@colorado.edu. If you have already received a refund, you may be required to pay it back.

Where do I find information about signing my PLUS Loan promissory note?

You can either contact the Office of Financial Aid at 303-492-5091, finaid@colorado.edu or visit their website for more information.

The PLUS Loan refund amount is on the student account and I haven’t received my check. Why?

If the full amount of your PLUS Loan is posted on your student’s account and a refund is available but you have not received a check within 10 business days, please contact the Bursar’s office at 303-492-5381 or bursar@colorado.edu.

When was the refund mailed?

To find out when your refund was mailed, please contact the Bursars Office at 303-492-5381 or bursar@colorado.edu.

Can I have my PLUS Loan refund direct deposited into my bank account?

The university does not currently offer direct deposit as an option for PLUS Loan refunds.

For information about your Parent PLUS loan, contact the Office of Financial Aid at 303-492-5091or finaid@colorado.edu. For information about a refund, please contact the Bursar’s office, 303-492-5381 or bursar@colorado.edu.