Past Due Debt
Past due prior semester student accounts are referred to Student Debt Management (SDM) for collection after the end of the semester where student have a limited opportunity to establish a payment arrangement. After six months, past due accounts are placed with a private collection agency per the laws of the state of Colorado.
Student accounts that are referred to an outside collection agency may incur collection agency costs, expenses and fees. Such collection costs, expenses and fees may include fees charged to the university by the collection agency, including percentage-based fees of up to 30% of the debt collected. Any collection costs stated above are charged in addition to the principal, fees and interest due on the student’s account. The student may be responsible for reasonable attorneys’ fees and court costs associated with collecting or enforcing payment on the past due account as allowed under Colorado law.
Pursuant to Colorado Revised Statutes (CRS) § 23-5-115, in the event the student defaults on the amount owed to the university, the university may certify to the Colorado Department of Revenue (DOR) information required for the recovery of past due debt.
If your Colorado state income tax return has been offset (seized to pay a CU debt) or you have received a notice of judgment, contact Student Debt Management at 303-492-5571 or 800-925-9844.
To dispute a tuition debt, you first need to formally withdraw from your classes. Contact the Dean’s Office of your school to ask how to retroactively withdraw from a prior semester.
Once you have officially withdrawn from the university, you need to make a formal appeal to the Bursar’s Office via the tuition dispute process. Disputes are only considered under extenuating circumstances such as natural disaster (fire, flood, etc.), death in the family, medical, or unexpected financial crisis. Official documentation must be provided to substantiate the circumstances. For more information and to download the form, go to tuition dispute.
For late payment penalties, please read our payment terms.
If you have any questions, please contact us at 303-492-5571, 800-925-9844 or firstname.lastname@example.org.
- Former students with past semester debt can update their address by emailing email@example.com.
- Perkins loan borrowers can update addresses at www.heartlandecsi.com.
University Student Loans & Debt Management
University of Colorado Boulder
150 Regent Administrative Center
Boulder, CO 80309-0047
Phone: 303-492-5571 or 800-925-9844